We're here to help

Frequently Asked Questions

Everything you need to know before you shop.

We ship to most countries worldwide. The shipping costs are 100% free.
We offer a 30-day return policy on all unworn items with original tags attached. Please contact our customer service team to initiate a return.
Each product page includes a detailed size guide. We recommend measuring yourself and comparing your measurements to our size chart. If you're between sizes, we suggest sizing up for a more comfortable fit.
We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Shop Pay. All payments are processed securely through our encrypted checkout.
You can modify or cancel your order within 2 hours of placing it. After that, orders are processed and shipped quickly, so changes may not be possible. Please contact us immediately if you need to make changes.
Our customer service team is here to help! Contact us via email at info@wattlemere.com or through our contact us page. We respond within 24 hours on business days.